TERMS
OF USE: By using, visiting,
or browsing the Pinsanity.com Web site or the Online Museum
of UPS Collectibles & Memorabilia Web site, both to
be referred to as simply the Pinsanity.com Web site, you
accept and agree to be bound by these Terms & Conditions.
If you do not agree to these Terms & Conditions, you
should not use the Pinsanity.com Web site.
CHANGES
TO TERMS & CONDITIONS: Pinsanity.com reserves the right,
from time to time, with or without notice to you, to change
these Terms & Conditions in our sole discretion. The
most current version of these Terms & Conditions can
be reviewed by clicking on the "Terms and Conditions"
hyperlink located at the bottom of the pages of the Pinsanity.com
Web site. The most current version of the Terms &
Conditions will supercede all previous versions. Your
use of the Pinsanity.com Web site after changes are made
means that you agree to be bound by such changes.
DISCLAIMER: Reasonable effort will be
made to accurately research each pin and/or item, but
Pinsanity.com will not guarantee that this information,
in part or in whole, is indeed complete and/or factual,
and thereby, disclaims any liability pertaining to the
information supplied on this site. The Pinsanity.com Web
site and its contents are provided "as is" and we make
no representations or warranties of any kind with respect
to the Pinsanity.com Web site or its contents. We assume
no liability or responsibility for any errors or omissions
in the content of the Pinsanity.com Web site or any losses
or damages arising from the use of the content provided
on the Pinsanity.com Web site.
In no event shall Pinsanity.com, its officers,
or employees be liable (jointly or severally) to you for
any special, incidental, indirect or consequential damages
of any kind, or any damages whatsoever resulting from
loss of use, data or profits, whether or not advised of
the possibility of damage, and on any theory of liability,
arising out of or in connection with the use of this information.
INTELLECTUAL
PROPERTY: • Copyright. All
content included on the Pinsanity.com Web site, including
text, graphics, logos, designs, photographs, button icons,
images, audio/video clips, digital downloads, data compilations,
and software, is the property of Pinsanity.com or its
suppliers and is protected by United States and international
copyright laws. The compilation of all content on this
site is the exclusive property of Pinsanity.com and protected
by U.S. and international copyright laws. They should
not be reproduced or used without express written permission
from Pinsanity.com.
• Trademarks.
All trademarks not owned by Pinsanity.com
that appear on the Pinsanity.com Web site are the property
of their respective owners, who may or may not be affiliated
with or connected to Pinsanity.com. Any mention of companies,
services, persons, personalities, trademarked material,
or images of the like contained on the Pinsanity.com Web
site shall not be an indication of endorsement of any
particular product or our service unless otherwise specifically
indicated. Use of the before mentioned items on Pinsanity.com does not imply endorsement of the intellectual property owner by Pinsanity.com, nor does it imply endorsement of Pinsanity.com by the intellectual property owner.
• Fair Use. Logos of corporations, sports teams, other organizations, individuals, or events that are included on the Pinsanity.com Web site are protected by copyright and/or trademark. It is believed that the use of low-resolution images of logos and/or trademarks to illustrate the corporation, sports team, organization, or event in question on Pinsanity.com, hosted on servers in the United States, qualifies as fair use under United States copyright law.
• Rationale for the fair use of logos, trademarks, and other copyrighted material on the Pinsanity.com web site.
For the most part, the use of logos, trademarks, and other copyrighted material on the Pinsanity.com web site is for illustrative, educational, and informational purposes
Use of logos does not suggest that the intellectual property owner has endorsed or approved the article
The logos are used to represent well known and significant organizations
The images have been used in several web sites, and so use on Pinsanity.com does not make them significantly more accessible or visible than they already are
The images do not limit the intellectual property owner's ability to continue their actions using their logo or trademark
USE
OF INFORMATION SUBMITTED: Pinsanity.com is free to use
any comments, information, ideas, concepts, reviews, or
techniques contained in any communication you may send
to the Pinsanity.com Web site or its agents without further
compensation, acknowledgement or payment to you for any
purpose whatsoever including, but not limited to, developing,
manufacturing and marketing products and creating, modifying
or improving the Pinsanity.com Web site or other Web sites.
Furthermore, by posting any information on our site, you
grant us a nonexclusive, royalty-free license to display,
use, reproduce or modify that information.
LIMITATIONS
ON USE: Unless
otherwise specified, the content on the Pinsanity.com
Web site is for your personal and non-commercial use and
we grant you a limited license to access the Pinsanity.com
Web site for that purpose. You may not download (other
than through page caching necessary for personal use),
modify, copy, distribute, transmit, display, perform,
reproduce, duplicate, publish, license, create derivative
works from, or offer for sale any information or content,
contained on, or obtained from, the Pinsanity.com Web
site without our express written consent. Any unauthorized
use of the Pinsanity.com Web site or its contents will
terminate the limited license granted by us. Additionally,
Pinsanity.com reserves the right to terminate said license
to any individual or group of individuals for any reason.
LINKS: Some of the hyperlinks on the
Pinsanity.com Web site may lead to other Web sites that
are not controlled by, or affiliated with, Pinsanity.com.
In addition, other Web sites may link to the Pinsanity.com
Web site. Pinsanity.com has not reviewed these Web sites
and is not responsible for the content or privacy policies
of these Web sites.
AVAILABILITY
OF ITEMS:
Although every effort will be made to keep each listing
updated, certain items may not be available even though
they are listed as being so. Trades and orders are filled
on a first-come first-served basis.
After placing your order, you will receive
an email from Pinsanity.com confirming the order and the
availability of each item, usually within 48 hours. In the
rare event that an item is no longer available, you will
promptly receive a refund for that item.
Pinsanity.com reserves the
right to cancel any order or to turn down any trade offer
for any reason.
TRADING ITEMS
WITH PINSANITY.COM:
Pin
Trading
We are
basically collectors and we like to trade.
In the event that we do have more than one
of a specific pin that you are interested
in (other than what is in our permanent
collection), we would be interested in negotiating
a trade for a UPS-related item that you
may have to offer. Please note that all
pins being offered by Pinsanity.com are
new or in like-new condition unless otherwise
noted. Older or "vintage"
items may show some effects of age (minor
wear, fading, yellowing, etc.) but otherwise
will be in collectable condition unless
noted.
We ask that you make sure that all pins
being offered to us in trade are in this
same new or like-new condition. We reserve
the right to reverse a trade, in part or
in whole, if we receive any item(s) that
do not meet our standards.
In case
you do not have anything to offer in trade,
or if we cannot come up with an equitable
trade that is mutually satisfying, we will
sell the item to you if so desired. For
this reason, you will find all our available
pins for sale in the Available
Items section. The prices are based
on either their current trade values or
the actual cost that we paid to obtain them.
Pin
Points
We have
discovered that it helps to group similarly
valued pins together in order to give a
rough idea of what may be a reasonable trade
offer. For this reason, we have developed
a simple "Pinsanity Pin Point"
system to help serve as a guide in the initial
stages of trade negotiations.
We assign
a point value to each pin. Some of the factors
taken into consideration in assigning a
point value are the pin's history, age,
rarity, condition, cost, supply, and demand.
One-for-One
Trades
When proposing
a one-pin-for-one-pin trade, the pins involved
should be in the same pin point range in
order to be considered equitable. Meaning
a 1.5 point pin for a 1.5 point pin, or
a 3 point pin for a 3 point pin, etc. Please
keep in mind that this does not mean that
the point values must match exactly. In
some cases, a variance of a half a point
or so would be acceptable.
Multiple
Pin Trades
Trade proposal guidelines
involving multiple pins are basically as
simple as the one-for-one trades discussed
above. The only difference is that we will
be totaling the pin points on each side.
As long as the pin point totals are similar,
it is not necessary for the amount of pins
to be equal.
Let
the negotiations begin!
Although
this system works well for an initial proposal,
the resulting trade-offers often need a
little fine-tuning once negotiations begin.
Please remember, that is exactly what this
is--a friendly negotiation. Each side should
be completely satisfied with the proposal
before a final trade is agreed upon. If
you do not like the proposed trade, it is
perfectly fine to offer a counter proposal,
or to kindly say "No thanks".
Either way, communication is key. It is
common courtesy to keep each party informed
of the other's decision or thoughts by emailing
in a timely fashion.
Completing
the trade
After both
parties agree on a trade, one of the last
tasks needed to be performed in order to
finalize the transaction is to ship the
pin(s). In most cases, each party will pay
for the shipping of the pins they are trading.
For your protection, we highly recommend
using a carrier that supplies tracking and/or
delivery confirmation services (insurance
is another recommended option). It is the
responsibility of each party to package
the pin(s) in a container that will prevent
the merchandise from being damaged during
transit (e.g., use bubble wrap and sturdy
packaging).
Once you have established
a good trading-report with Pinsanity.com,
we will both send our pins simultaneously.
Until then, and for our protection, we ask
that we receive your trade items first before
we ship out ours. In these cases, we will
usually ship our items within one business
day of receiving yours.
Again, communication is
essential, e-mails informing the other person
when pins have been sent (and when pins
have been received) are commonplace.
If
problems should happen to arise
In the rare and unfortunate
event that a problem arises, both parties
agree to make every effort to reach an amicable
solution.
Wrong item(s)
shipped or received: If the item(s)
shipped or received is other than
that was agreed upon, the consignee
will return the wrong item(s) while
the original shipper will ship the
correct item(s) to the original consignee;
all at the original shipper's expense.
Items received
in an unacceptable condition:
If the item(s) are received in a condition
that was not previously agreed upon,
the consignee will return said item(s)
to the original shipper. The original
shipper will either replace the item(s)
with identical item(s) that are in
acceptable condition, or if such replacement
is not available, will return whatever
item(s) received in trade for said
item(s). All at the original shipper's
expense.
Items never arrive:
Ultimately, it will be the responsibility
of the shipper to prove that the items
were delivered to the intended receiving
party or one of its agents in order
for the trade to be considered completed
(a delivery signature or delivery
confirmation from the carrier will
be considered proof of delivery).
If delivery is proven, the trade will
be considered final by both parties
and no further action taken. If delivery
can not be proven, the shipping party
is in default and must return the
item(s) it received in trade for the
missing items, or if the party that
did not receive the items has not
yet shipped its items, that party
shall not be obligated to complete
the trade.
At Pinsanity.com,
we offer our customers various shipping choices
so they can select the one that is right for them.
If no optional shipping method (Priority Mail or
UPS) is added to your order by clicking the corresponding
button on top of any page in our "Available
Items" section, your pins will be mailed via
1st Class Mail. Please note that if you have not
chosen to have your pins shipped via UPS, your shipment
is not insured against loss or damage. The UPS option
is the most efficient method of shipping and also
supplies superior tracking capabilities and insurance
coverage. UPS shipping is strongly recommended
for all large orders. The choice is up to you.
Shipping prices
for pins are as follows: Mail rates quoted are
for US orders only.
UPS rate quoted is for continental US orders only. UPS requires a street address as they do not deliver to PO boxes. Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted.
1st Class Mail (up to
20 pins): Default shipping method
• $0.85 each for the
1st pin of each individual design;
plus $0.25 each for additional pins.
Priority Mail (up to 20
pins): Optional shipping method, additional
fee applies
• $3.50 Priority Mail
fee for entire order plus
• $0.85 each for the 1st pin of each
individual design; plus $0.25 each for additional
pins.
• $9.00 UPS Ground fee
for entire order plus
• $0.85 each for the 1st
pin of each individual design; plus
$0.25 each for additional pins.
INTERNATIONAL
SHIPPING COSTS FOR PINS:
All
International customers using our shopping cart
system must add our International Airmail shipping
surcharge to their order
by clicking the corresponding button on top of any
page in our "Available Items" section.
Failure to do so will result in the order being
canceled and payment refunded if already made. All
Custom duties and fees are the responsibility of
the buyer. Please do not ask us to falsify the customs
declaration by changing the value or nature of the
items being shipped.
The default International
shipping method is USPS Airmail (uninsured).
Please note that if you have not
chosen to have your pins shipped via UPS (considerable
additional charges apply), your shipment is not
insured against loss or damage. The UPS option is
the most efficient method of shipping and also supplies
superior tracking capabilities and insurance coverage.
UPS shipping is strongly recommended for all large
orders. The choice is up to you.
The following
shipping and handling costs will apply to all International
Airmail orders (up to 10 pins):
• US$5.00 International
Airmail fee for entire order (customer must
add this by clicking the International Airmail
button) plus
• US$0.85 each for the
1st pin of each individual design; plus
US$0.25 each for additional pins.
PAYMENT
OPTIONS FOR PIN ORDERS:
International orders are encouraged to be paid by PayPal International, although International Postal Money Orders, Cash (US$ only), and personal checks drawn on an US bank will also be accepted.
Domestic orders: We prefer payment through PayPal, which lets me receive your payment instantly and ship your item(s) sooner. To pay quickly and securely with your credit card or checking account using this service, all qualified customers may use our convenient shopping cart system or go to www.PayPal.com (payments are to be sent to the account e-mail address: web-sales@pinsanity.com). If you are not registered with this totally free service, you can do so within 5 minutes by clicking here.
If not paying via an online service, other accepted payments are Cash (sent at your own risk), Money Order, or Personal Check (all payable to Michael A. Tarlton), and should be sent to:
Pinsanity
32 Jackson Avenue
Suite Two
Rutherford, NJ 07070-1059
The buyer agrees to pay a $15.00 penalty fee (payable to Michael A. Tarlton) via money order or PayPal in the event of a bounced payment.
REFUND/RETURN
POLICY FOR PINS:
Due to the nature of the collecting
hobby, be it pins or otherwise, all sales are final.
All items are new or in like-new condition unless
otherwise noted. Older or "vintage" items
may show some minor wear, fading, or yellowing but
otherwise will be in collectable condition unless
noted. We inspect each item and guarantee that all
shipments are carefully packed to avoid damage.
If for some reason you should receive a damaged
item, you may return your merchandise within 30
days of purchase if insurance was purchased. We
will then, at our discretion, either promptly replace
the item at no additional charge or, due to the
limited availability of collectible items, issue
you a full refund for the defective item. If you
need to return such an item, please e-mail
Pinsanity.com within 30 days of receipt explaining
the circumstances and to receive return instructions.
A RMA number will then be issued. Absolutely no
returns will be accepted without a RMA number.
All prices
quoted are subject to change.
DOMESTIC
SHIPPING & HANDLING COSTS FOR REPLICAS & ITEMS
OTHER THAN PINS:
All items other than pins will
be shipped via UPS Ground, insured. If your order
consists of a combination of pins plus other non-pin
items, the shipping cost for the pins will follow
the terms listed above.
The pins will be included in the UPS Ground shipment
containing the non-pin items no matter what shipping
method is chosen for the pins. Shipping cost for
each of the non-pin items is posted on the "Available
Items" pages listing each item. UPS rates quoted
are for continental US orders only. UPS does not
deliver to P.O. Boxes.
INTERNATIONAL
SHIPPING COSTS FOR
REPLICAS & ITEMS OTHER THAN PINS:
We
do not
internationally
ship items other than pins at this time.
PAYMENT
OPTIONS:
Domestic orders only: We prefer payment through PayPal, which lets me receive your payment instantly and ship your item(s) sooner. To pay quickly and securely with your credit card or checking account using this service, all qualified customers may use our convenient shopping cart system or go to www.PayPal.com (payments are to be sent to the account e-mail address: web-sales@pinsanity.com). If you are not registered with this totally free service, you can do so within 5 minutes by clicking here.
All other payments (Cash, Money Orders, Personal Checks), all payable to Michael A. Tarlton, should be sent to:
Pinsanity
32 Jackson Avenue
Suite Two
Rutherford, NJ 07070-1059
The buyer agrees to pay Pinsanity.com (payable to Michael A. Tarlton) a $15.00 penalty fee via money order or PayPal in the event of a bounced payment.
All prices quoted are subject to change.
REFUND/RETURN
POLICIES FOR NON-PIN ITEMS:
Due to the nature of the collecting hobby, be it pins or otherwise (custom pin displays excluded, see below), all sales are final. All items are new or in like-new condition unless otherwise noted. Older or "vintage" items may show some minor wear, fading, or yellowing but otherwise will be in collectable condition unless noted. We guarantee the condition of the items, not the item's original packaging, if any is included. We inspect each item and guarantee that all shipments are carefully packed to avoid damage. If for some reason you should receive a damaged item, you may return your merchandise within 30 days of purchase if insurance was purchased. We will then, at our discretion, either promptly replace the item at no additional charge or, due to the limited availability of collectible items, issue you a full refund for the defective item. If you need to return such an item, please e-mail Pinsanity.com within 30 days of receipt explaining the circumstances and to receive return instructions. A RMA number will then be issued. Absolutely no returns will be accepted without a RMA number.
CUSTOM PIN DISPLAY GUARANTEE:
PINSANITY.COM provides a 100% Satisfaction Guarantee on its custom pin display frames! First off, we sincerely want you to be pleased with our product. If for any reason you are unhappy with your on-line purchase, we're committed to making it right. We will gladly refund, exchange or replace any of our custom displays which fail to meet reasonable aesthetic and performance expectations. We also want to be completely up-front about all the 'fine-print' and any stipulations so there are no surprises in the unlikely event should you not be completely satisfied with your purchase.
Here is our policy: Take your display out of the box, feel free to use it and make sure you love it! We feel that within ten days of having the item you will be able to tell if your purchase is all that you expected it to be. If within those ten days you decide you would like to return your purchase, just request a RMA number!
While ten days may seem like a short amount of time, let us explain why we keep a ten-day trial period: If an item is returned to us "used", we can no longer sell it as "new". So each returned item we accept in this condition is actual lost revenue. In order to continue to keep prices low, we must take into account such returns. Being quite confident in our product, we feel strongly that the customer should be completely satisfied with their purchase and are willing to accept the responsibility of the lost revenue to keep our customers happy! Also, PayPal (our payment processor) requires that all refunds be made within thirty days of initial payment in order for you, the customer, to avoid incurring any processing fees. By taking in account the time to process your original order, transit time for your order to reach you, and the time required for the return process to take place, our ten-day trial period allows ample time for you to ship the return and for us to process your refund within that thirty days.
Here is the nitty gritty of everything:
We require displays to be returned prepaid, unaltered in the condition they were shipped by us. Just make sure it's in like-new condition and packed securely in the original packaging material.
Products returned damaged, worn, or with missing parts will be subject to a restocking fee of up to 50% of purchase price on a case by case basis*.
All display returns require a RMA number (request at: returns@pinsanity.com) or packages will be refused with return shipping being the customer's responsibility.
RMA numbers must be requested within 10 days of receipt or 15 days of initial purchase, whichever is longer.
After a RMA number is issued it will need to be shipped within 5 days of issuance or within 20 days of initial purchase, whichever is longer.
No matter what, RMA shipments must be received within 28 days of initial purchase.
Any items returned more than 28 days after initial purchase will be refunded at our discretion and subject to PayPal processing fees and a 5% late fee.
Refunds will be for merchandise only, sorry we can not refund original shipping and handling costs unless the return is due to a defect*.
Any items which were ordered with a 'free shipping' promotion will be credited the price of the unit. Actual shipping charges that were incurred will be deducted from the total refunded.
We will refund your money promptly via PayPal upon receipt of returned display(s).
Please allow up 2 to 7 days for processing of the refund.
No fees added if returned within our guidelines!
*Orders being returned because they arrived to you defective or damaged will be replaced without charge.
PINSANITY.COM provides a 100% Satisfaction Guarantee on its custom pin display frames! First off, we sincerely want you to be pleased with our product. If for any reason you are unhappy with your on-line purchase, we're committed to making it right. We will gladly refund, exchange or replace any of our custom displays which fail to meet reasonable aesthetic and performance expectations. We also want to be completely up-front about all the 'fine-print' and any stipulations so there are no surprises in the unlikely event should you not be completely satisfied with your purchase. 